Transformational leaders communicate and connect

As we discussed in the last post about Starbucks founder Howard Schultz, transformational leaders are effective communicators. Not only do they share important information with the leadership team to create clarity and focus, but they also communicate important ideas with the entire team.

I recently watched the TED Talk linked below about what happens to our brains when we communicate effectively. The implications for understanding the science is both intuitive while simultaneously being amazing to see. Please watch it here:

As Dr. Hasson illustrates, good storytellers have an ability to connect with an audience. Effective storytelling causes the audience to connect with the speaker, hear similar information as others around them, and then share it with other people, creating a multiplier effect. Honing the ability to communicate for this type of impact is an advantageous competency for transformational leaders. 

While some leaders are better communicators than others, almost all transformational leaders have the ability to connect through public speaking. The bad news is that many people fear public speaking or are honestly not very good at it. One of my least favorite activities is going to a conference and going to a session with a boring speaker.

The good news is that it is very attainable to become a better public speaker. Carmine Gallo, the author of Five Stars and Talk Like TED gives some solid advice about how to improve public speaking going all the way back to Aristotle. He explains what it takes to tell a good story, learning from Hollywood. He also describes how much preparation and homework go into developing a good talk.

Connecting in the way Dr. Hasson describes is an essential skill for transformational leaders. Learning how to do so is the first step because not everyone is born as a natural storyteller. But it is a skill that can be learned.

KEY TAKEAWAY: Transformational leaders use stories and effective public speaking techniques to connect with their audiences. The science shows what happens when a speaker and audience’s brains connect and it is what builds understanding and movements towards change.